Spain Job Openings
WTW
Ejecutivo/a Departamento Internacional
Madrid
FULL TIME
December 3, 2024
Description
Roles and Activities
- Provide excellent Service to our clients.
- Global Programmes management.
- Local Programmes (stand-alone policies/compulsory covers) placement and management.
- Ensure effective management of policies throughout their life cycle.
- New Business Tenders and Exercise
- Cooperate with WTW Spain internal departments and others WTW office worldwide.
-
General Advice
- Client Relationship Management:
- Understand the clients’ business and their risk management needs in order to provide the necessary service to meet their requirements and add additional value.
-
Placement Management:
- Responsible for the implementation and delivery of agreed placement strategy on a client by client basis including adherence to all relevant processes.
-
Operational and Service Delivery:
- Deliver the end to end ongoing client service, adhering to standardised policies, procedures and service standards for allocated tasks and activity
-
General:
- Support all developments necessary to achieve our business strategies
- Maintain relevant qualifications required for the role
Qualifications
- Over 3 years of experience in Insurance in relative roles.
- Intermediate level IT skills (Microsoft Office suite)
- Comprehensive knowledge of insurance in order to deal effectively with client needs
- Strong interpersonal and communication skills with the ability to build relationships with new clients and insurers and maintain strong relationships with existing ones
- Excellent client focus with proven experience of delivery of high levels of client service
- Ability to analyse situations and provide recommendations to identify optimum solutions
- Strong attention to detail, adherence to deadlines, and willingness to deliver and improve the service provided.
- Experience of working with and adhering to processes and systems that support client service delivery
- Intermediate level of data analysis and presentation skills
- Fluent level of English and Spanish, more languages knowledge is a plus
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