South Africa Job Openings

U-turn Homeless Ministries

Mi-Change National Coordinator

FULL TIME

November 28, 2024

Mi-Change National Coordinator
Mi-Change is a non-profit company co-owned by Mould Empower Serve (MES) and U-turn. Both organisations have used vouchers successfully to start people on a pathway out of homelessness. Vouchers reduce street solicitation and cash on the streets, which often fuels addiction and dependency. They are the kindest way to put a person in touch with basic needs and professional support services. More information is available from https://michange.org
MES is a registered not-for-profit company (NPC) that has been changing the hearts of the inner cities of Johannesburg, Cape Town, Gqeberha (Port Elizabeth) and Kempton Park, South Africa since 1986. MES build thriving urban communities and drive essential social change through creating effective and efficient pathways out of poverty and homelessness.
U-turn is a thriving non-profit that exist to give homeless people the skills to overcome homelessness. Founded in 1997, U-turn believe that every homeless individual should have access to an effective pathway that addresses their physical, spiritual and emotional needs so they can leave the streets and become a long-term productive member of society.
The position
Mi-Change has recently registered as a separate NPC and is looking for a National Coordinator to help scale Mi Change nationally. The vouchers are currently available in Cape Town and in a small part of Johannesburg. The plans for the next two years are for the Mi-Change voucher system to also be functioning across Johannesburg, Pretoria and Gqeberha. The ideal candidate will be a strategic thinker and entrepreneur that has prior experience in rapidly scaling a project and is happy to work in an organisation with a strong Christian ethos and purpose. This is a full-time position and will be based in Cape Town with flexibility to other cities in South Africa as required for the role.
Key areas of responsibility

Manage Mi-Change and ensure its growing regional operations work efficiently and cost effectively. As the company grows, this will require setting up and modifying organisational systems and operating procedures.
Grow income to sustainability support Mi-Change operations through a variety of mechanisms including sales, funding support and partnerships.
Manage, train and support Mi-Change Regional coordinators in growing and operating their regional hubs. This includes new appointments, performance appraisals & leave requests.
Set up new national and regional partnerships to build the national reach of Mi Change, including with resellers and homeless service providers. Oversee regular quality control checks of these partners to ensure the system is being implemented in a way that support the developmental purpose of Mi-Change.
Grow brand awareness and use of Mi-Change through developing and actioning a clear marketing and communications strategy including communications via website, newsletter, speaking opportunities and media releases
Manage finances to the approved budget and provide financial oversite of regional income and expenses
Report to the board, delivers updates on strategic plan implementation, and get feedback from board members regarding Mi-Change’s overall direction.
Coordinate learning activities between and across all regions to continue innovating and improving on the effectiveness and uptake of Mi-Change.
Use and contribute to growing and supporting monitoring and evaluation systems to measure organisational performance and impact.

Experience and skills

Experience in rapidly scaling a project, organisation or company
Growth strategy development and then successfully executing this strategy
Excellent communication skills – verbal and written
Excellent organisational skills and ability to prioritise
A collaborative team player – concerned with the team success as well as individual performance
Able to use initiative and problem solve
Ability to motivate, coach and develop people
Commercial awareness

Personal attributes

Entrepreneurial mindset
Strategic thinker
Self-motivated and driven – high energy levels, able to self-direct their work to hit targets.
Enthusiastic and confident
Proactive, conscientious and accountable
Trustworthy – works with integrity
Good at problem solving and innovation
Able to work respectfully with people from different backgrounds
A positive, friendly and professional attitude

Next steps
Candidates interested in this position must submit a letter of motivation and CV to recruitment@homeless.org.za. The letter of motivation should be approximately 1 page in length and include information on why you would like to work at U-turn and how you fulfil the required knowledge and skills outlined above. Applications without a letter of motivation will NOT be considered. Only shortlisted candidates will be contacted. Should you not hear from us within 2 weeks, please consider your application unsuccessful.
Job Type: Full-time
Application Question(s):

Do you have experience in fast paced environment?
How many years of management experience do you have?
What is your salary expectation?
Have you uploaded your motivational letter ?

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