Singapore Job Openings

Amas Organisation

Client Service Executive

FULL TIME

November 28, 2024

Location: Central, Singapore
Position: Full-Time/Contact
The Client Service Executive will play a vital role in supporting the sales team by providing outstanding service to clients, managing inquiries and ensuring a seamless customer experience.
This position requires excellent communication skills, attention to detail and the ability to work effectively in a fast-paced environment. We pride ourselves on our commitment to customer satisfaction and our collaborative team environment.
Responsibilities:
  • Respond to client inquiries via phone, email and chat in a timely and professional manner.
  • Manage order entry and ensure accurate processing of sales orders and returns.
  • Maintain and update client records in the system to ensure accurate data tracking and reporting.
  • Conduct follow-ups with clients post-sale to ensure satisfaction and address any concerns when necessary.
  • Assist in generating sales reports and analytics to support the sales team’s strategies.
  • Work closely with other departments, including marketing and logistics.
  • Address client issues or concerns efficiently, escalating to management as necessary.
Requirements:
  • Local Diploma diploma or equivalent; additional education in business, marketing or related field is a plus.
  • Previous experience in customer service or sales support preferred. No experience is welcome.
  • Strong communication and interpersonal skills.
  • Knowledgeable in Microsoft Office Suite.
  • Ability to multitask and prioritise in a fast-paced environment.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A supportive and collaborative work environment.
Job Types: Full-time, Fresh graduate
Pay: $3,600.00 - $5,800.00 per month
Benefits:
  • Cell phone reimbursement
  • Health insurance
  • Parental leave
  • Professional development
Schedule:
  • Monday to Friday
Supplemental Pay:
  • 13th month salary
  • Performance bonus
  • Yearly bonus
Work Location: In person
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