Job Description

• Timely identification of potential issues and escalation to leadership for strategic resolution.
• Consistent communication with clients to gather feedback and suggestions, fostering an environment of collaboration.
• De-escalation of concerns by maintaining strong, positive relationships with clients, ensuring transparent and timely resolution of issues.
• Know the cable state for each area.
• Attend business reviews with clients and account managers.
• Support concerns from the client
• Submit Weekly and Monthly Work Report not limited to status of the clients’ concerns.

Qualifications:

• Physically fit
• Telecom experience/knowledge is preferred
• Optional: With Driver's License / Vehicle (Additional benefits will be provided)
• Proficient in English and Tagalog and Bisaya
• Proficient in Google and Microsoft Office tools.

Job Type: Full-time
Pay: Php25,000.00 - Php40,000.00 per month
Schedule:

• 8 hour shift