Philippines Job Openings
Sapient Philippines Hub
No BPO Experience Required - Ticketing Account Agent - Dayshift/Nightshift
Tondo
FULL TIME
December 2, 2024
Position Overview:
Responsible for handling inbound and outbound calls related to ticket sales, reservations, cancellations, and customer inquiries.
Job Responsibilities:
- Answer incoming calls from customers regarding ticket inquiries, bookings, and cancellations.
- Assist customers in navigating the online ticketing platform and resolving any technical difficulties.
- Escalate complex or unresolved issues to the appropriate department or supervisor for further assistance.
- Protect sensitive customer information by following established protocols and guidelines.
- Salary of Up to 28k
- 30k Sign-on Bonus
- Day shift, Night shift, and Graveyard shift
- Voice and Non-voice accounts are available
Job Type: Full-time
Pay: Up to Php28,000.00 per month
Benefits:
- Additional leave
- Free parking
- On-site parking
- Paid training
- Pay raise
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- 13th month salary
- Bonus pay
- Commission pay
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