Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities?

The Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it!
Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed!

Working in a team of global payment professionals to ensure goals and tasks are achieved and completed.

• Perform complex account reconciliations on a transaction level on a daily basis
• Improve and optimize the current reconciliation process
• Perform feasibility study to convert the improved process as a standard process
• High level of excel capabilities required as the incumbent need to process large amount of data on a daily basis
• Prepare and review complex account reconciliations and financial analyses as part of project deliveries to fast-track BAU process improvements
• Understand in-house system behavior and proactively identify and resolve financial exceptions
• Coordinate resolution of complex issues with the external Partners, internal Technical Support team and/or Product team
• Ensure that issues are addressed and resolved in a timely manner, completed to SLA
• Approve third party payments through accurate reconciliation of financial records
• Act as a subject matter expert for addressing any inquiries and questions related to partner reconciliations
• Develop comprehensive documentation on the tasks and processes to be hand overed to the BAU team

Requirements:

• 5+ years in a financial operations capacity
• 2+ years in a technology company (preferably Fin Tech, ideally, payments), doing reconciliation activities
• Advanced analytical, cross-referencing and deductive reasoning skills
• Meticulous, fast learner, able to work in constantly changing environment
• Strong interpersonal skills, critical thinking skills, and time management skills
• High Proficiency in Microsoft Excel/Google suites and Tech-savvy, able to multi-task
• Able to prioritize tasks and liaise with other department to complete tasks
• Thrives working in a fast-paced environment while maintaining composure and able to make sound decisions under pressure
• Must display a high level of professional judgment, commitment, integrity, teamwork, and customer service
• English at a very high level (all communication is done in English, verbal and written) - additional languages a plus
• Bachelor’s degree in Business Administration, Finance, Accounting or Operations

NOTE: This position is exclusively open to Philippine citizens currently living in the Philippines. While remote work offers flexibility, please note that this role requires adherence to local regulations, making it suitable only for those based in the Philippines. We appreciate your understanding and look forward to receiving applications from qualified candidates who meet these criteria.

Work Flexibility:
Work from home setup
Work Schedule:
2 pm to 10:30 pm or 3:pm to 11:30 pm

Core Perks and Benefits:
HMO on your first day + Free coverage for 2 dependents on your 2nd year
Government-mandated benefits
20 Annual Leave Credits
13th-month pay
Birthday Leave
Bereavement Leave

Additional benefits/perks to all employees:
Onboarding training
Performance-based salary increase
Discretionary incentives based on client or individual performance
Monthly employee engagement
Birthday Gift
Weekly treats
Christmas Hamper
Anniversary Gift
Opportunity to travel

Know someone who'd be perfect for this role? Refer them to us through the link below and get rewarded via Gcash for every successful hire:
https://rb.gy/u35c6

• Grad trainees, junior, entry-level, and admin positions: PHP 3,000
• Intermediate positions: PHP 5,000
• Senior and hard-to-fill positions: PHP 8,000

Send them our way, and let's win together!

Check our website to see more:
https://thebackroomop.com/
And our Facebook page if you want more:
https://www.facebook.com/The Back Room OP
And here's the link to our Glassdoor page, where you can see what our team members have to say about us:
https://www.glassdoor.com/Reviews/The-Back-Room-Philippines-Reviews-E3846636.htm
Get the word out!

By submitting your application, you grant us permission to retain all your application data, including Personally Identifiable Information (PII), for recruitment purposes. We will retain this information for as long as there is a legitimate business purpose or a legal requirement to do so.