Duties & Responsibilities
Countering
1.Follows the daily itinerary countering schedule set by the team.
2.Ensures documents received from AR Staff such as invoices, acknowledgement receipt, P.O. copy etc. have transmittal.
3.Countered invoices together with other supporting documents should have an equivalent counter receipt from customer.
Collection Process
4.Follows the daily itinerary collection schedule set by the team.
5.Ensure completeness of documents received from AR Staff such as counter receipts, SOA etc.
6.Collects and check the amount for collection vs. payment issued by customer, if it does not tally, raise necessary dispute, if then unresolved report to immediate superior to make further necessary actions.
Collection Documentation
7.Ensure payments from customers are correct and no erasures in the negotiable instrument before issuance of collection receipts (CR) and provisional receipts (PR)
8.Submits daily collections to cashier together with the checks and corresponding collection receipts and provisional receipts.
9.Pick-up necessary supporting documents from customers for payments with adjustments/discrepancies, remittance advice, bank drafts, DM/CM, 2307 for customers with EWT deductions.
Reporting
10.Notify immediate superior of non-paying customers and all check payments that do not conform to the stated credit terms.
Others
11.Update passbooks for online payments
12.Delivers demand letters and other valuable documents.
13.Performs all other related duties that may be assigned from time to time.
Qualifications:

• High school diploma required. Associate’s or Bachelor’s degree is a plus.
• At least 6 months of proven experience in a collector role or similar position.
• Preferred Applicant with driving skills
• Willing to be assigned in Ortigas, Pasig City
• Willing to work from Mondays to Friday ( Saturdays, If necessary)
• Basic computation and math skills
• Strong knowledge of billing procedures
• Proficiency in MS Office
• Excellent communication and interpersonal skills
• Problem-solving and critical-thinking abilities

Job Type: Full-time
Schedule:

• 8 hour shift

License/Certification:

• Professional driver's license (Required)

Location:

• Ortigas Pasig (Required)

Willingness to travel:

• 100% (Preferred)