Key Responsibilities:
Sales & Customer Service:

• Assist customers in selecting custom mechanical keyboards, components, and accessories.
• Provide expert advice tailored to both niche hobbyists and general market customers.
• Build strong relationships with customers to ensure a seamless and enjoyable shopping experience.

Administrative Work:

• Plan and manage part-time employees’ work roster.
• Execute claim submissions accurately and on time.

Stock Management:

• Monitor and manage inventory, ensuring the availability products.
• Assist in stock replenishment, labeling, and maintaining an organised display.

Processing Online Orders & Packing:

• Process online orders using Shopify, ensure all shipping and order details are accurate.
• Pack and prepare online orders for shipment, ensure products are safely and securely packed to be delivered to customers.
• Address customer inquiries regarding online orders and deliveries, via Whats App, Instagram and Shopify.

Qualifications & Skills:

• Prior experience in retail sales or customer service.
• Familiarity with Shopify for managing online orders and inventory.
• Strong organisational and multitasking abilities.
• Basic computer skills for administrative tasks and e-commerce operations.
• Excellent communication skills and a friendly demeanor.
• Experience with inventory management systems or related tools.

What We Offer:

• Monthly Salary of RM3,000.
• EPF and SOCSO contributions.
• Exclusive staff discounts on custom mechanical keyboard purchases.

How to Apply:
To apply, please send your resume and a cover letter to juntat@mecha.com.my. Be sure to include “Sales Executive Application – Mecha Malaysia” in the subject line. All the best and we look forward to be working together with you!
Job Type: Full-time
Pay: From RM3,000.00 per month
Schedule:

• Afternoon shift
• Evening shift

Supplemental Pay:

• Commission pay
• Overtime pay
• Performance bonus

Education:

• STM/STPM (Preferred)

Experience:

• Sales: 1 year (Preferred)

Language:

• Mandarin (Preferred)
• Bahasa (Preferred)
• English (Preferred)

Location:

• Subang Jaya (Required)

Willingness to travel:

• 100% (Required)

Expected Start Date: 12/20/2024