Location: Menara Dana 13, Ara Damansara, Petaling Jaya
Job Responsibilities:

• Deliver world-class customer service while responding to customer inquiries and concerns via outbound calls
• Assist and update customers with upgrade requests, baggage inquiries, delays, and cancellations
• Respond and manage customer feedback and complaints accordingly

Requirements:

• Candidate must possess at least a SPM
• Required language(s): Fluent in English or Bahasa Malaysia
• Fresh graduates are encouraged to apply – No experience needed!
• Good verbal and written communication skills

Why Join Us?

• Accessible via public transport (nearby LRT)
• Basic + additional allowances
• Urgent hiring
• Friendly colleagues & positive work environment
• Additional allowance up to RM200

Working Hours:

• Rotational shifts (Mon - Sun)
• The earliest shift starts at 8AM, the last shift ends at 9PM
• 9 hours working (inclusive 1 hour break)
• Night shift allowance up to RM300

Job Types: Full-time, Contract
Contract length: 24 months
Pay: Up to RM2,500.00 per month
Schedule:

• Afternoon shift
• Day shift
• Evening shift
• Rotational shift

Supplemental Pay:

• Retention bonus

Education:

• STM/STPM (Required)