Job Responsibilities:

• Deliver world-class customer service while responding to customer inquiries and concerns via outbound calls
• Assist and update customers with upgrade requests, baggage inquiries, delays, and cancellations
• Respond and manage customer feedback and complaints accordingly

Requirements:

• Candidate must possess at least a SPM
• Required language(s): Fluent in English or Bahasa Malaysia
• Fresh graduates are encouraged to apply – No experience needed!
• Good verbal and written communication skills

Why Join Us?

• Accessible via public transport (nearby LRT)
• Basic + additional allowances
• Urgent hiring
• Friendly colleagues & positive work environment

WORKING HOURS:Mon-Sun (morning, afternoon & night shifts)

• 5 working days & 2 days off (depending on shifts)

Job Type: Full-time
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Day shift
• Early shift
• Night shift
• Rotational shift

Supplemental Pay:

• Attendance bonus
• Performance bonus

Education:

• STM/STPM (Preferred)