Job Summary
Essential Job Duties and Responsibilities
% of Time for each must total 100%
To provide target customers with high quality of technical services from application and filed service engineering perspective to contribute to leadership level performance.

• Provide customers with application and process development support to meet their needs
• Build customer relationships at all levels and establish rapport with existing and potential customers through regular calls or visits.
• Provide onsite service or trouble shooting for EPS products.
• Install the machine and support buy-off in Japan

• Conduct the demo for customers and prepare the application report
  • Provide feedback from customers regarding their requests and technical issues to EPS factories( US & S’Pore) concerned. .
  • Provide effective support to sales team in Japan from engineering perspectives
  • Provide customers with training for EPS products to upgrade service capabilities by conducting application/technical presentations and demonstrations.
  • Provide pre/post sales technical advice and assistance to customers
• Participate in regular meeting with other EPS team members and share the

information to create a synergy as a winning team.

• Attend overseas training for development of technical skills and know-how

as well as for developing close net-work with other EPS members within the region

• The position will report to the Senior Technical Customer Engineer
  • Strong interpersonal skills and able to enjoy working as a team
  • Good command of English and strong communication, presentation skills
  • Good at managing relationship with customer through excellent technical skills in engineering
• Strong leadership and independent initiative
• Able to acquire the required qualifications necessary for engineering job

Education and Experience Requirements
MINIMUM QUALIFICATIONS:
Required Education:

• Bachelor’s Degree in Engineering

Required Length & Type of Experience:

• New college graduate with a strong commitment to challenge to become a professional engineer as his/her future career goal in the global business environment.

Preferred Skills and Abilities

Preferably 3 years experience in field service engineering related job at a manufacturing company

Working Conditions and Physical Demands
PHYSICAL DEMANDS:

WORK ENVIRONMENT:

N.A