MIKI Travel Agency Italia srl is looking for a candidate to join our Inbound operation Section
Job Purpose
Liaising with sales offices in Japan & Asia and servicing offices in Europe to ensure high standard of service quality in Italy. Booking and amending services.
Main Responsibilities
You will be working closely with the coach/meal/entrance/guide/coordination team and other departments within the company. You will be liaising with sales offices in Japan & Asia and operating tours in Italy ensuring high standard of service quality along with the following duties:
Booking and confirming requested ground services.
Checking itineraries and making sure schedules are feasible
Negotiating Rates and service conditions.
Collecting service information for clients and sales’ use.
Recommend ground services to sales in Japan & Asia
Validating service invoice and answering payment inquiry from suppliers.
Monitoring the quality of suppliers through services provided.
To carry out any other duties or ad-hoc projects as requested by the management.
Person Specification
Have at least one year experience in travel industry, ideally in group travel industry, but this is not essential.
Highly organised, able to deliver quickly and accurately
Good verbal and written communication skills
Italian as mother tongue, Fluency in English,.
Ability to adapt to diverse, multi-cultural and constantly changing environment
Able to work under pressure
A strong ‘can do’ attitude with willingness to learn and positive approach towards work and team members
Strong problem solving and communication skills
Good work ethic and ability to drive result through other
Good knowledge of Italian destinations
Application only for residents in Rome and the province of Rome.
Contratto di lavoro: Tempo pieno, Tempo determinato
Durata contratto: 12/36 mesi
Retribuzione: €20.000,00 - €22.400,00 all'anno
Benefit:

• Buoni pasto

Disponibilità:

• Dal lunedì al venerdì

Retribuzione supplementare:

• Quattordicesima
• Tredicesima