Hong Kong Job Openings
UBS
Client Onboarding Specialist
FULL TIME
December 3, 2024
Hong Kong SAR
Investment Banking
Investment Bank
Job Reference #
307990BR
City
Hong Kong SAR
Job Type
Full Time
Your role
Are you passionate about how to develop and apply technology to the benefit of our customers and our client facing colleagues? Do you want to play a key role in supporting our business to achieve their ambitious plans? We are looking for someone like you to:
- be the client/ intermediary liaison (via on site visits, face to face meetings and video or telephone conferences), Management and prioritization of workload across the Exchange Traded Derivatives (ETD) onboarding, Prime Brokerage (PB) Helpdesk, and ETD IT Helpdesk
- design the workflows for the above functions using Sharepoint, Confluence, Shared mailbox
- provide the appropriate directions to the relevant disparate teams
- consult, design and implement end to end solutions for our end clients focusing on the delivery of fully automated processes using technology including FIX,SWIFT, ftp/ sftp/ ssh and pgp
- work on ongoing improvements across all functions
- document all new functionality and client / third party data flows
- educate all team members on all new functionality
- provide reports of the functions to senior management
Your Career Comeback
We are open to applications from career returners. Find out more about our program on ubs.com/careercomeback.
Your team
You’ll be part of the Global Markets Client Hub team in Singapore. We are responsible for the client experience when they onboard with us. You will be responsible to be the client / intermediary liaison for our institutional clients across ETD, PB and ETD IT Helpdesk. You will manage and ensure that the process from design to onboarding is seamless for the customers and clients.
Your expertise
- excellent communication skills (both verbal and written) as well as a highly professional attitude
- be able to establish rapport with internal and external contacts of disparate roles, responsibilities, and experiences
- resilient to working in a fast paced, high pressure environment
- must be a self-starter, able to manage and prioritize workload without guidance
- able to provide technical training to employees
- strong analytical skills and extremely detailed oriented
- work well under pressure with tight deadlines
- knowledge of Prime Brokerage is preferred
About us
UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors..
We have a presence in all major financial centers in more than 50 countries.
We have a presence in all major financial centers in more than 50 countries.
Join us
At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.
From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #team UBS and make an impact?
From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #team UBS and make an impact?
Contact Details
UBS Business Solutions SA
UBS Recruiting
UBS Recruiting
Disclaimer / Policy statements
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
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