Germany Job Openings
deepeye Medical GmbH
Clinical Success Manager - Medical AI Software (w/d/m | part-time or full-time) - Munich or remote
Munich
FULL TIME & PART TIME
December 2, 2024
Aufgaben
- You are responsible for developing and implementing strategies to ensure the successful adoption & utilization of our AI by ophthalmologists and assistants.
- You gather customer feedback to support the prioritization of new features and ensure successful beta testing and software update delivery.
- You identify and address barriers to adoption and utilization by working closely with our development team as well as marketing and sales.
Your must-haves
- Outstanding communication skills and the ability to support and convince stressed healthcare professionals with empathy and a positive attitude
- Highly comfortable supporting doctors via Whats App business (inbound text/call/video, usually no cold-calling) or face-to-face (ca. 1 day/week)
- Experience with medical software, ideally for imaging like PACS
- Fluency in German and English (B2 or higher), French/Dutch/Arabic a plus
- Experience in medical practice, ophthalmology, requirements engineering, product management, or (medical) software sales
- Degree as a medical or physician assistant, nurse, medical engineer etc.
- Knowledge of OCT imaging technology
- Previous experience in a startup environment
- Direct impact on improving quality of life for patients & providers
- Immediate responsibility for customers & fast personal growth
- Flexible working hours, remote work & central office in Munich
- Open-minded start-up culture & a diverse team (10+ nationalities, 30-year age span, 45% female) of experts ( > 10 startups, >100 medical devices, >100k retinal therapies)
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