Germany Job Openings

RingCentral

Carrier Sales Channel Manager

FULL TIME

December 2, 2024

Say hello to opportunities.

It’s not everyday that you consider starting a new career. We’re Ring Central, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaa S, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.

Ring Sense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

This is where you and your skills come in. We’re currently looking for: an energetic and motivated Channel Account Manager to join our Service Provider account team who thrives in a fast-paced, cutting-edge, technology-driven environment. You will be responsible for the day-to-day pre and post of Ring Central’s Unified and Contact Centre Sales through the carrier partnership and you will be located in Germany to help drive and generate new sales. Additionally, you will develop a strong understanding of key differentiators, internal/external systems, sales methodologies and processes. You will also be an innovator that will help our global company discover new ways to improve our service and drive new business initiatives to increase partner success and productivity.

Job Responsibilities:

Learn the Ring Central service capability for the Service Provider to a high technical and sales degree (i.e. To the degree you will be able to train others within the Service Provider and also independently support overlay sales opportunities throughout the sales cycle).
Lead on UCaa S & Contact Centre Sales Deals
Develop and expand seller relationships within the Service Provider for their enablement capability to effectively sell Ring Central services
Create strategy for driving sellers within the Service Provider to creating qualified pipeline opportunities
Train Service Providers on product, process and solution in accordance with Service provider and Ring Central best practices
Create programs and initiatives to drive better awareness of all Ring Central solutions within your territory
Provide day-to-day support for Service Provider to help them sell, implement and support Ring Central’s services.
Assist Service Providers with quotes, proposals, and Statements of Work for Ring Central services.
Learn key competitor strategies and solutions, along with market knowledge and industry data to show thought leadership to the Service Provider
Work with internal cross-functional teams to assist with customer implementation and support
Understand Service providers business, processes, and governance, ensuring compliance with all required supplier policies
Coordinate training, marketing, and overall enablement programs with Service Provider.
Work as one; help enable and assist other Service Provider sales overlay team members.
Drive requirements and help develop sales tools and materials for carrier Partners.
Serve as internal Service Provider advocate to optimise external Ring Central team support
Participation in industry events such as trade shows and seminars where required.
Exceed revenue objectives
Ability to travel up to 75%

Desired Qualifications:

Cloud based UCaa S Sales & Contact Centre Experience
Worked in Channel and/or Carrier Space
An aptitude to learn technology, especially cloud based Unified Communications and Contact Centre Team Centric

What we offer:

Comprehensive medical and life insurance
Pension match and ESPP
Paid time off and paid sick leave
Maternity and paternity leave
Wellness programs including 1:1 coaching and meditation guidance with Task Human and Head Space
Paid parental leave
Employee Assistance Program (EAP) with counseling sessions available 24/7
Employee bonus referral program

Ring Central’s Sales team builds, grows and nurtures relationships—from small businesses to global enterprises. That’s why we’re the largest and fastest-growing pure-play provider in our space. Ring Central has become the leading global cloud-based communications provider because we’re not just selling solutions; we’re changing the nature of communications. This is an opportunity to lead a massive change in the way teams and organizations collaborate.

Ring Central’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About Ring Central

Ring Central, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, Ring Central® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. Ring Central is headquartered in Belmont, California, and has offices around the world.

Ring Central is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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