Costa Rica Job Openings

Amazon Support Services Costa Rica SRL

Accounts Payable Analyst (L3), Accounts Payable

Heredia

FULL TIME

December 2, 2024

  • • Technical Degree, Bachelor’s Degree in progress (1+ years) or Bachelor’s Degree in Finance, Business Management, Accounting or related fields.
  • • Experience in Accounts Payable of over 2+years, with in depth understanding of the AP end to end process.
  • • Driving process improvements independently.
  • • Excellent in communication skills – written/verbal, internal/external
  • • Strong Customer focus (both Internal / External).
  • • A work ethic based on a strong desire to exceed expectations.
  • • Fully proficient English and Spanish (Portuguese is a plus).
  • • Strong knowledge of Outlook, Word and Excel or similar desktop applications.
  • • Must know P2P process flow.
Amazon Finance & Global Business Services (FGBS) plays a key role in the company’s mission to be Earth’s most customer-centric company. FGBS includes finance functions like Financial Planning and Analysis (FP&A), Accounting, Tax, as well as other functions like Global Real Estate and Facilities (GREF), Investor Relations, and Benchmarking.

The FGBS team is looking for an Accounts Payable Analyst to join our Accounts Payable Corporate operations at SJO. The AP Corporate Operations team handles payments to vendors for a large set of the categories of Amazon’s expenses. That includes corporate expenses, Employee Expense reports, and Amazon Web Services.

As an Accounts Payable Analyst II (Critical/Non- Critical Vendors) you will support the procure to pay process. You will be responsible for: invoice processing, invoice troubleshooting, invoice reporting (invoices on hold, productivity, and others), with the highest level of controllership and customer obsession.
The right candidate will have a background in running the end to end accounts payable process in a fast-paced environment. The candidate will work with LATAM countries, and the ideal candidate will have experience in at least one of the supported countries. The ideal candidate will obsess over customers, and will have a high level of learn and be curious.

As AP Analyst II, you will support trend analysis and root cause analysis exercises, which your leadership team will turn into ideas for customer experience improvement. Partnership with vendors and peers will be key, and the perfect candidate will showcase a track record of effective team collaboration, creating a great work environment.

Key job responsibilities

  • Support invoice processing, invoice troubleshooting, and invoicing for critical or non-critical vendor in LATAM.
  • Root cause research and identification for issues impacting payment accuracy metrics, in collaboration with peers and managers.
  • Support key vendor trends analysis (I.E. debit balance, pre-payment) by providing the right information, to inform and support business decision making, having direct impact on operational metrics.
  • Act as a main point of contact for top Amazon vendors, developing strong business relationships, creating mutual trust, and resolving any conflicts to avoid shipment holds, threads, or other business interruptions.
  • Prepare vendor health scorecard and identify vendors accounts likely to become escalations. Support senior analysts in the root cause research.
  • Address any account related inquiries and concerns from vendors on a timely manner.
  • Maintain compliance best practices, and become an evangelist for Amazon guidelines and local legal requirements. Helps define and adheres to AP policies related to AP and with entities globally.
  • Work with the functional leaders and other internal groups to build scalable processes.
  • Focus on controllership, presenting internal control improvement opportunities.
  • • Proven experience in accounting reconciliation.
  • • Proficiency in Oracle Financials or other ERPs.
  • • Lean Six Sigma Certifications.
  • • Has demonstrated ability to lead a team and influence upwards.
  • • Strong ability to take initiative and self-start when necessary.
  • • Proven ability to develop new ideas and creative solutions.
  • • Proven ability to work successfully in an ambiguous environment.
  • • Proven ability to meet tight deadlines and prioritize workload.
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