Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing efficiency in their laboratories, we are here to support them. Our team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.

Group/Division Summary: AIG/MSD

Position Summary:

Support Sales Teams

Provide “book to install” (COA) operational support for sales orders and internal orders etc.

Key Responsibilities:

• Coordinate with Sales, Finance, Factory as well as other cross function teams on booking as well as revenue execution.
• Ensure clean order acceptance based on corporate policies within target days. Responsible for timely, accurately data entry and completed document filing.
• Support Account managers to enable clean quotes.
• Communicate with customers to ensure on time shipment. Identify revenue risks and report in weekly revenue meeting.
• Provide documents support to customer in terms of import logistics. Support insurance claim when damage occurred.
• Follow up on back orders and local purchases.
• Back up support to other Sales Operations team members.

Qualifications:

• Typically requires over 3 years of sales support/order process experience at multinational corporations. Equipment sales support experience is plus.
• Knowledge of International Trading (Export/Import regulation, Incoterms, etc.) is required
• Graduated from Full-time University with a bachelor degree is required.
• IT Skills (Microsoft office, ERP system experience)
• Purchase Order review competence (terms & conditions)
• Highly Organized approach to work (coordination and prioritizing skills, self-motivated)
• Diligent to quotation and order details and accurate in processing of data via the various IT systems.
• Understands global and local processes and takes initiatives for process improvements where applicable.

Physical Requirements: