Red Deer Resort & Casino is seeking dedicated and vigilant individuals to join our team as Casino Security. As a Casino Security, you will play a crucial role in ensuring the safety and security of our patrons, team members, and property. If you're passionate about creating a safe and enjoyable environment for all, we invite you to apply and become a part of our dynamic security team.


Key Responsibilities:

• Monitor and patrol the casino premises to prevent and detect any security breaches or suspicious activities.
• Respond promptly and effectively to incidents, including medical emergencies, disturbances, and criminal activities.
• Assist guests and team members in a professional and courteous manner, providing assistance and information as needed.
• Intervene in disputes or altercations to de-escalate situations and restore order while maintaining a professional demeanor.
• Operate and monitor surveillance equipment to ensure the integrity of casino operations.
• Collaborate with other security team members and departments to maintain a cohesive security strategy.
• Enforce casino policies and procedures, ensuring a safe and enjoyable experience for all patrons.
• Complete incident reports and maintain accurate records of security-related activities.
• Enforce age restrictions, gaming regulations, and other legal requirements to ensure compliance with Alberta Gaming, Liquor, and Cannabis (AGLC) standards.
• Assist in executing evacuation procedures during emergencies and ensure all staff and patrons are accounted for.
• Participate in training sessions to enhance your skills and stay up-to-date with security protocols.
• Provide additional security during large-scale or high-profile events, ensuring seamless operations.
• Assist in training new security personnel on policies, equipment usage, and situational protocols.

Qualifications:

• High school diploma or equivalent.
• Previous experience in security, law enforcement, or a related field is preferred.
• Strong interpersonal and communication skills.
• Ability to remain calm and composed in high-stress situations.
• Excellent observation and attention to detail.
• Proficiency in operating surveillance and security equipment.
• Basic computer skills.
• Must meet AGLC’s requirements

Work Environment

• Walking for long periods of time to cover extended distances throughout the hotel;
• Performing repetitive work;
• Frequently lifts and or carries up to twenty-five (25) pounds;
• Occasionally lifts and or carries up to fifty (50) pounds;
• Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills;
• Ability to reach hands and arms in any direction and kneel, bend at the waist and repeatedly stooping;
• Work environment is primarily inside, with the occasional requirement to walk the outside premises of the hotel.
• Exposure to varying temperatures, hot to cold, dust, loud noises, and irate guests;
• Flooring can be concrete, tile, carpet, cement or gravel when walking outside.

The Red Deer Resort & Casino is an equal opportunity employer and encourages individuals interested in this position to submit a resume. All applicants must be legally entitled to work in Canada. The successful candidate will be subject to criminal record checks and/or other background checks. This position will remain open until a suitable candidate is found. We appreciate and consider all applications; however, only candidates selected for interviews will be contacted.