Job Brief

This role prepares costs estimates for project business and supports the customer to successfully manage the costs of the project.

Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical distributors in Canada.
Graybar Canada – a division of Graybar Electric US – is a leader in the distribution of high quality electrical, automation and telecommunications products that supports these operations through related supply chain management and logistics services. We are also a Fortune 500 company.
Graybar operates more than 250 distribution facilities throughout North America, with over 30 branches across Canada alone. As one of the world’s largest employee-owned companies, Graybar Canada has the power and stability of a big corporation and the integrity and drive of a neighborhood business.
Graybar Canada currently has an exciting career opportunity available out of our Hamilton, ON branch.
Project Quotations Specialist
Graybar Canada offers a competitive compensation and benefits package including:

• No Evening or Weekend Shifts
• TELUS Health Virtual Care
• Cost shared Health and Dental Benefits
• Life & AD&D Insurance
• Employee Profit Sharing Program
• Long Term Disability Benefits
• Group RRSP Matching
• Corporate Fitness Membership Program
• Employee Share Purchase Program
• Computer Purchase Plan
• Tuition Reimbursement Program
• Service Awards Program

Major Responsibilities:

• Prepare cost estimates of materials requested by customers as well as Account Managers, Customer Service Representatives and appropriate management.
• Work with the Account Manager as needed to identify “value-add” options that could help in the bidding process.
• Prepare customer presentations to upsell Graybar Canada’s Project Coordination capabilities where needed.
• Compile bill of materials, utilizing knowledge of products to be manufactured.
• Contact manufacturers, factories and representatives to obtain best-cost information when necessary.
• Compute cost estimates for materials, price escalation and abnormal freight charges.
• Compare manufacturer’s bill of material to determine and price any differences for complete comparisons.
• Correlate all cost information within the time frame of bid date and time needed by contractors, sales personnel and appropriate management.
• Prepare price quotations and perform other duties as assigned.
• Handle incoming and outgoing customer telephone calls and written correspondence in a courteous, timely and professional manner.
• Coordinate the prompt handling of all customer service requests including, but not limited to, order entry, pricing, expediting, billing, order maintenance, credit and claims.

Preferred Skills & Experience:

• Minimum Grade 12 education; however, preference will be given to individuals with a technical or post-secondary education background (e.g. Electrical / Electronic Engineering Technologist) or equivalent industry experience.
• Knowledge of electrical products and applications preferred.
• The ability to develop and maintain strong relationships with customers and suppliers is essential.
• The ability to handle multiple projects with deadlines of varying urgency.
• Must exhibit excellent time management, negotiation and organizational skills.
• Attention to detail and project management skills are mandatory.
• Ability to prioritize work, be flexible and meet deadlines.
• Ability to work with all levels of employees and management, both internally and externally.
• Must practice excellent spoken and written communication and interpersonal skills.
• Proven proficiency with Microsoft Office products including Outlook, Excel, Word and Power Point.

The above is a brief outline of position responsibilities and does not intend to be all-inclusive of the current or future duties, responsibilities or reporting relationships.
If you are highly motivated and have a passion for customer service, and are looking for a fun, rewarding career, we would be pleased to talk to you about joining Graybar Canada.
Graybar Canada is an equal opportunity employer that encourages interested candidates to apply.
We wish to thank all applicants for their interest but advise that only those selected for an interview will be contacted.