Canada Job Openings
Altis Recruitment
Bilingual Logistics Coordinator (FRENCH)
FULL TIME
December 2, 2024
Monday to Friday 11:00am-8:00pm
- This is a FULLY REMOTE role - Must be located in Canada
Roles and Responsibilities
- Ensure the high standard of service delivery by overseeing safe, timely, and cost-efficient operations, working closely with drivers and the Operations team.
- Utilize available dispatch, routing, and CRM software to manage client interactions, site locations, equipment, and fueling needs.
- Plan and coordinate call-in deliveries, ensuring proper dispatching and communication.
- Communicate any client schedule changes to the Operations and Sales teams, keeping them updated on key client needs.
- Process COD delivery requests and handle credit card authorizations as necessary.
- Maintain open communication with clients throughout the fueling process, addressing any issues that may arise.
- Keep the Operations and Territory Managers informed of significant developments, reporting any service or operational challenges.
- Assist drivers with route planning, equipment usage, troubleshooting, and client-specific requirements.
- Collaborate with Operations, Sales, and Administration to resolve any problems efficiently.
- Build strong relationships with clients, drivers, and colleagues.
- Address billing concerns, including client charges, supplier pickups, and outstanding payments.
- Provide after-hours support to the Operations team as needed.
- Pursue continuous personal and professional development.
- Perform additional related tasks as assigned.
- Fluency in French and English (both written and spoken) is essential.
- Proven experience in customer service, dispatch coordination, or a similar role.
- Strong problem-solving abilities and the capability to handle issues effectively.
- Proficiency with dispatch/routing/CRM software.
- Excellent communication skills and the ability to build positive relationships with clients and team members.
Job Types: Full-time, Permanent
Pay: $51,000.00 per year
Benefits:
- Dental care
- Extended health care
- 8 hour shift
- Monday to Friday
- logistics: 1 year (required)
- French at the advanced level (required)
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