• You have a bachelor degree in Information Technologies, Computer Science or similar by experience.
  
• You have 5+ years of experience in IT service management, preferably within a global organization
  
• You have proven ability to lead and manage teams, especially remote or distributed support teams with a strong ability to engage and get energized by working with different cultures across diverse regions.
  
• You have experience with JIRA Service Desk or similar IT service management tools.
  
• You have excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
  
• You are fluent in English
  
• This position may require occasional travel to remote business units.
  

At our company, we believe in investing in our employees and fostering a workplace culture that promotes growth, innovation, and work-life balance. Here’s what you can expect when you join our team:

• Competitive Compensation: Enjoy a gross salary that is complemented by attractive fringe benefits, ensuring your hard work is rewarded.
  
• Flexible Work Environment: We understand the importance of balance. Enjoy the freedom to work from home up to two days a week, along with flexible hours that allow you to manage your personal and professional commitments effectively.
  
• Wellbeing benefits: Take advantage of 8.5 recuperation days to recharge and maintain your well-being. Enjoy free fruit in the office, participate in core stability sessions to promote physical health, and access ironing services for your convenience.
  
• Global Reach: Be part of an international organization where you’ll collaborate with diverse teams and gain exposure to global projects.
  
• Continuous Learning: We are committed to your professional development. Benefit from ongoing learning opportunities and access to Linked In Learning to enhance your skills and knowledge.
  
• Innovative Culture: Join a team that prioritizes innovation, sustainability, and entrepreneurship. We foster a culture where new ideas are welcomed and creativity is encouraged.
  

Embrace the opportunity to grow within a supportive and forward-thinking environment. We’re excited to welcome you to our team!