• Identify KPIs and monitor, evaluate, and record training activities and program effectiveness
• Design, develop, and deliver curricula, documentation, and other training collateral to support knowledge sharing programs
• Establish and develop a revenue generating customer (user) product training function
• Serve as a single point of contact for all product training and documentation needs
• Identify training tools, using pioneering technology, to deliver training to a remote population on an ongoing and sustainable basis
• Facilitate workshops and responsible for all aspects of planning, leading, and organizing employee technical product learning programs and supporting collaterals
• Maintaining project documentation
• Creating (or identifying the need for creating) supporting material/media (audio, video, simulations, role plays, games, etc.)
• Provide exercises and activities that enhance the learning process
• Work with subject matter experts to identify target audience’s training needs
• Devise modes of assessment, such as tests or quizzes, to measure the effectiveness of the course.
• Create engaging learning activities and compelling course content
• Visualize instructional graphics, the user interface, and the finished product
• Analyze and apply trends and best practices in learning technologies and instructional design

• Experience balancing multiple projects simultaneously and meeting daring timelines.
• 5+ years of product training experience.
• English verbal and written communication skills required; Arabic language is a plus.
• Strong project management and organizational skills.
• Flexibility and resourcefulness to manage changing business requirements, projects, and resources, adapting accordingly and positively.
• Relevant Chemistry or Engineering degree required.
• Ability to simplify technical or complex information and tasks into friendly, simple language.

2024-12-20 Mid-Senior level Product Management, Training