Austria Job Openings

Rosewood Hotel Group

Director of Talent & Culture (all genders)

Vienna

FULL TIME

December 3, 2024

General Information

Country/Region

Austria

Province/City

Vienna

Location

Rosewood Vienna

Department

Talent and Culture

Job Type

Full-time Permanent

Job Description

As the Director of Talent & Culture, you will play a pivotal role in shaping a vibrant culture that inspires excellence in service and teamwork. This role will oversee talent acquisition, training and development, employee engagement, and diversity initiatives while championing the values of hospitality, inclusivity, and innovation. The ideal candidate will be a dynamic leader who can align our people strategy with our business objectives to create exceptional guest and employee experiences.

Key Responsibilities

Talent Acquisition & Development:
- Develop and implement strategies to attract and retain top talent who share our passion for hospitality.
- Design training and development programs to enhance skills in guest service, leadership, and operational excellence.
- Build clear career pathways to support team members’ growth within the organization.
Organizational Culture & Engagement:
- Foster a culture of service, teamwork, and continuous improvement that aligns with our brand values.
- Lead employee engagement initiatives that enhance job satisfaction and workplace happiness.
- Act as a cultural ambassador, ensuring that every team member embodies our commitment to exceptional guest experiences.
Diversity, Equity, and Inclusion:
- Champion initiatives to promote diversity, equity, and inclusion across the organization.
- Ensure that hiring, training, and leadership practices reflect our commitment to building an inclusive workplace.
Leadership & Collaboration:
- Partner with Head of Departments to align talent strategies with operational goals.
- Serve as a trusted advisor to leadership on employee relations, workforce planning, and organizational culture.
Performance Management & Recognition:
- Oversee performance management systems to ensure alignment with company objectives.
- Design and implement recognition programs that celebrate team member achievements and service milestones.
Compliance & HR Operations:
- Ensure compliance with labor laws, regulations, and industry standards.
- Oversee compensation, benefits, and employee relations in a way that aligns with our commitment to fairness and transparency.

Qualifications

Several years of experience in human resources, talent management, or culture-building roles within the hospitality or service industries.
Demonstrated expertise in talent acquisition, training, and employee engagement strategies.
Strong understanding of hospitality operations and the unique challenges of a fast-paced service environment.
Proven leadership skills with the ability to inspire and influence at all levels.
Passion for creating a culture of inclusion, belonging, and guest-centered service.
Bachelor’s degree in Human Resources, Hospitality Management, or a related field

Why Join Us?

Be part of a purpose-driven organization known for excellence in hospitality.
Shape the future of our workplace culture.
Competitive compensation and benefits package, including travel perks.
A supportive environment that encourages professional growth and work-life balance.

About Us

Rosewood Vienna opened in July 2022 as the brand’s fifth property in Europe. Housed in an historic 19th century building which was the former headquarters for Erste Group Bank AG, Rosewood Vienna is ideally situated on Petersplatz, one of the most famous squares in Vienna’s Old Town. Located just steps away from the city’s most luxurious shopping and dining and its most famous historical sites, Rosewood Vienna serves as an unsurpassed gateway to one of Europe’s most charming destinations. Rosewood Vienna combines the best of European architecture and design with a refined yet modern style. The hotel offers 100 spacious guestrooms and suites, all of which will feature separate spaces for entertainment and relaxation. The contemporary accommodations merges the past and present through a thoughtful combination of elegant textural and artistic elements and the latest technological features. The project’s design was overseen by A2K Architects and BEHF Corporate Architects in Austria and the London-based Alexander Waterworth Interiors firm. The property features a variety of dining and entertainment options, including a rooftop bar with exceptional views of the city and an intimate restaurant in a garden setting serving European cuisine and carefully crafted beverages appealing to guests and locals alike. Rosewood Vienna also features Sense, A Rosewood Spa, which serves as a private sanctuary for relaxation away from the busy sights and sounds of the city. Additionally, the hotel includes meetings and events spaces to allow for a variety of private gatherings and conferences.

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