We are seeking qualified and committed Sub-Acute Referral Liaison. This role is pivotal in being the first point of contact for referring partners, establishing and maintaining a central intake and referral system, and managing datasets vital for funding partnerships and our mental health services.
Woden Community Service (WCS) is a for-purpose organisation that has been providing community-based services for over 50 years. Our vision of ‘A caring community w everyone belongs’ is achieved through our values of Inclusion, Compassion, Hope, Responsiveness, Integrity and Social Justice.
We deliver services across the ACT covering children, families, young people and seniors including housing and mental health services.
Our Offer:

• Fixed-term full-time appointment (38 hours per week) until 31 December 2025.
• Salary of SCS Level 5 $99,643.17 – $104,152.19 p.a. plus 11.5% Superannuation.
• Salary packaging option up to $15,899 per Fringe Benefits Tax year, with an additional Meals and Entertainment package available up to $2,650 per Fringe Benefits Tax year.
• 15 days paid personal leave per annum (pro rata) for full & part-time employees.
• 12 weeks paid parental leave.
• Work in a highly skilled, supportive and dedicated team.
• Professional development and extensive training provided.
• National EAP Service.

Experience & Qualifications:

• Minimum certificate IV in mental health or community/health-related field, supplemented by a minimum of two years’ experience in coordinating referrals, intake and caseload management.
• Proven ability to evaluate and report on referral pathways, contributing to program objectives.
• Proficiency in data-centric applications, such as Microsoft Excel.
• Demonstrated ability to establish and maintain key relationships within the sector.
• Strong oral and written communication skills for interacting with diverse individuals and groups.
• Capacity to handle sensitive and confidential enquiries with discretion.
• Proven ability to build rapport and maintain sound relationships with participants, carers, and families based on mutual respect and trust.
• Demonstrated understanding of professional boundaries, privacy, and confidentiality.
• Demonstrated ability to work independently with minimal supervision.

A full is available outlining the knowledge, skills and experience.
To be eligible for employment, you must have an active Working with Vulnerable People (WWVP) Card, working rights in Australia, and be willing to undertake background checks required for the position, including a National Police Check.
To apply, please submit your current resume and a cover letter outlining how your skills and experience meet the essential requirements of this role via Seek by clicking on “Apply Now” button.
For further information please contact Erin Everett at erin.everett@wcs.org.au
Closing Date: COB 2 January 2025.
Applications may close early if a suitable candidate is found.
For more information about WCS and services that we provide, including Youth & Family, Community Development, Housing and Homelessness, Mental Health, Social Enterprise and Aged Care, please visit our website at www.wcs.org.au
WCS is proud to be an equal opportunity employer. We value diversity and encourage applications from people of all abilities and life experiences. We also encourage Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds to apply.
Apply now