• Processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures

• Reconciling & auditing daily sales transactions of front office cashiers and all food & beverage outlets

• Checking guests in, out and managing any wake-up call requests

• Answering phones and dealing with overnight guest queries

• Running night audit property management systems or manual equivalents

• Performing other duties such as concierge services and special guest requests

• Accounting and mathematics skills for accurate auditing and payment processing

• Ability to work nights shifts from 11pm – 7am

• Knowledge of Opera would be advantageous

• Proficient in using Microsoft office (Excel)

• Cash handling experience for counting and securing bank and processing cash payments

• Computer literacy, including familiarity with PMS software

• Strong verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staff

• Customer service experience

• Knowledge of hotel operations, offers and the local area

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.