Bailey Nelson is looking for a talented Generalist HR Manager (AUNZ) ready to stretch themselves in this exciting role, reporting to the CEO.


Why you will love this role:

• It’s flexible- Ideally this role will work flexibly 30 hours a week. (Open to discuss different arrangements)
• It’s broad- you will turn your hand at a broad spectrum of HR work and learn fast. You will be a trusted advisor on HR issues to the retail team, and will lead a small HR team. You will have the ability to deliver real value to our employee base and our company.
• Bailey Nelson is a fast growing company - Tightknit, Down to Earth and Constantly Improving. We are energetic, try new ideas and get things done… and have fun while we are doing it.
• We have great offices in Woolloomooloo- but we work flexibly too - understanding that people need to balance their work and life in the way that works for them

Who we are:

• Bailey Nelson (BN) started in 2012 at the Bondi markets and has grown into an international optometry and eyewear provider in Australia, New Zealand and Canada.
• BN operates 112 stores across these markets and is growing quickly
• BN’s mission is to offer World-class eyecare, without compromise
• Put simply, at BN we craft quality eyewear, that’s both beautiful and affordable. We hire people who are passionate and genuine. It’s not rocket science, it’s just caring enough about what we do to do it right

What you will do:


You will lead the AUNZ HR functions of the business (approximately 75 stores and 800 people). Your responsibilities will include:

• Employee relations- provide prompt and quality advice to our retail managers on employee relations issues. Resolve employee issues raised by the stores effectively combining your understanding of the law, your judgement and empathy, and your ability to partner with the retail team.
• HR Policy and Procedure- You will ensure you are up to date with legal changes in AUNZ and that our contracts, policies and practices are up to date. This includes making sure that we have the right leadership discussions and actions from Support Office to Stores to continue our great culture and comply with and exceed our positive duty in relation to Respect@Work and other relevant legislation.
• Workplace Health and Safety- You will own the workplace health and safety portfolio including psychosocial safety, ensuring that BN has the right processes, risk assessments and education and training in place. Partnering closely with the retail leadership team and on occasions presenting to the BN Leadership Team.
• Retail Award Compliance- you will know your way around the Retail Award and be able to make strong recommendations in relation to salary principles, rostering and people management issues.
• Oversee our talented offshore HR operations team (who manage our HR databases and systems and operational work)
• HR Training to the retail team- Where required you will prepare and deliver training and communication to the retail team on HR matters including legal and Award compliance, WHS, Respect@Work, effective performance management and other HR areas.
• Prepare and monitor the HR Budget
• Gather insights from People data and themes arising through your work and make recommendations to improve HR processes and the employee experience.

Direct Reports to this Role:

• You will lead, coach and mentor our HR Coordinator who is offshore and looks after all of our contracts, variations, first level employee queries and HR Admin and Support

Who you are:

• You are a friendly, personal team player able to build rapport quickly with our retail teams
• You are tertiary qualified with a relevant degree
• You are a high performing HR Professional with at least 7+ years of relevant experience in HR (preferably with experience in a Retail environment)
• A trusted advisor, with experience in partnering with other managers and support with a broad range of People priorities.
• You are hungry to grow and take on new challenges.
• An ability to develop HR strategies and plans that are aligned to the business strategy
• You have high integrity and understanding that confidentiality, discretion and tact are a core part of working as a people leader
• You are an engaging communicator and a great team member who rapidly builds relationships of trust.
• You role model the BN values & behaviours
• Strong understanding of KPIs that you are delivering, and sharing suggestions and ideas for improving performance with your manager and the broader team on a regular basis
• You demonstrate sound judgement when making decisions or advising others

Bailey Nelson is committed to creating a workplace that is diverse, inclusive, and welcoming to all. At Bailey Nelson, we promote individuality and we believe that diversity is not just a buzzword, but an essential component of how we transform the way the world experiences eye care. We value the unique perspectives and experiences that our employees bring, and strive to create an environment where everyone can feel valued, respected, and supported. We welcome applicants from all backgrounds and identities regardless of age, sex, ethnicity or sexual orientation and we pride ourselves on our teams being as diverse and dynamic as our valued customers.