Argentina Job Openings

International Development Program (CAAP)

Digital Ecosystem (Argentina)

Buenos Aires

November 13, 2024

Aeropuertos Argentina is developing a comprehensive digital ecosystem to elevate the user experience and generate new revenue streams through data-driven, personalized decision-making.


The main challenge lies in integrating multiple platforms to deliver a seamless, omnichannel journey for passengers, supporting them at every stage of their airport experience. This project provides an opportunity to collaborate with a cross-functional team and engage with diverse departments across the company.


Responsabilidades e atribuições

ADA, the Airport Assistant:

  • Manage the development and optimization of ADA, a conversational chatbot active across 35 airports.
  • Offers flight status, commercial premises info, restaurant and VIP lounge details, and parking payment via Whats App.
  • Drive the expansion of ADA’s functionality, with new features to be added throughout the year.


Online Store:

  • Platform for booking services like parking, lounges, dining experiences, Fast Pass, luggage wrapping, transfers, and car rentals.
  • Oversee the online platform for booking services such as parking, lounges, dining, Fast Pass, luggage wrapping, transfers and car rentals.
  • Enhance user experience and work to increase revenue through strategic platform improvements.
  • Collaborate closely with the sales team to develop and launch new products and services.
  • Coordinate with marketing to attract and retain new users.
  • Analyze customer data to refine sales strategies and optimize the platform’s performance.


Salesforce Integration:

  • Manage the integration of CRM with all digital platforms to consolidate customer information.
  • Develop comprehensive customer profiles to support more targeted, personalized communications.
  • Address the challenge of tool integration to create a unified, seamless customer experience across all channels.

Requisitos e qualificações
  • Bachelor’s degree in marketing, UX/UI Design, Systems, Communication Sciences, Industrial Engineering, or related fields.
  • Solid knowledge of the development of digital projects and user-oriented platforms, with a particular focus on user experience (UX) and user interface (UI) design.
  • Proficiency in tools such as Google Analytics and SEO/SEM platforms.

Informações adicionais
Duration:
12 months



What will be learned throughout this project


  • Gain hands-on experience in digital transformation by working with with advanced tools such as chatbots, CRM (Salesforce), and e-commerce platforms, deepening the understanding of integrated digital ecosystems within the airport industry.
  • Develop data-driven marketing skills through active involvement in designing personalized campaigns, analyzing customer behavior, and improving user experience in diverse digital channels.
  • Expand knowledge in global e-commerce and digital sales by contributing to the launch and optimization of a marketplace that drives sales and engagement for an international audience.


Eligibility Criteria


  • Candidates must be an employee of any of CAAP’s Subsidiaries, with a minimum of 12 months lenght of service, not on leave for personal or health reasons.
  • Demonstrate solid performance and a strong desire for professional growth.
  • Free of disciplinary actions or legal proceedings.
  • Not in an executive role (directors or equivalent).
  • Have a valid passport and meet visa requirements* for the host country. (Visa requirements vary by country; CAAP’s HR team will assist you with guidance).


Travel Expenses



Will be covered:


  • The home country will pay for current salary, travel tickets and health insurance.
  • The host country will cover day to day expenses (meals, transportation, etc) and housing.

The CAAP International Development Program offers immersive, hands-on international experiences designed to accelerate talent development, foster knowledge sharing across operations, and strengthen our #ONETEAM culture.



This program is exclusive to employees of Corporación América Airports.


Ideal Candidate Profile


Ideal candidates are those with a passion for leadership, a commitment to learning, and the adaptability to thrive in diverse, cross-cultural settings. Successful candidates will demonstrate potential for growth and show a strong development of CAAP’s capabilities:

  • Cognitive Capabilities: An aptitude for critical thinking, problem-solving, and innovative approaches. Candidates should demonstrate the ability to analyze challenges and drive creative solutions.
  • Digital Capabilities: Proficiency in relevant digital tools and adaptability to new technologies, reflecting CAAP’s commitment to staying future-ready.
  • Social Capability: Strong interpersonal skills, a collaborative mindset, and the ability to inspire and work effectively within diverse teams, fostering the #ONETEAM culture.


Application Submission


  • Information about the program will be shared through local communication channels, along with a global webinar for Q&A.
  • Applications must be submitted via the designated online platform; no external submissions will be accepted.



Eligibility Criteria


  • Candidates must be an
    employee of any of CAAP’s Subsidiaries, with a minimum of 12 months lenght of service, not on leave for personal or health reasons.
  • Demonstrate solid performance and a strong desire for professional growth.
  • Free of disciplinary actions or legal proceedings.
  • Not in an executive role (directors or equivalent).
  • Have a valid passport and meet visa requirements for the host country.


Selection Criteria



  • Expertise
    : Relevant experience for the project applied for.
  • Language Skills: English proficiency required; fluency in the host country’s language is advantageous.
  • Overall Profile: Evaluated through technical and psychometric tests, plus individual interviews.
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