• Schedules and/or reschedules patient appointments, procedures, diagnostic tests, surgeries, hospital admissions and other related appointments between multiple providers.
• May enter all scheduling documentation in the electronic medical record.
• Verifies insurance and obtains prior authorizations as needed, may register patients.
• May manage the patient outcome tool, including preparation and distribution.
• May create, delete and modify schedule versions and calendars to reflect changes in provider schedules.
• Arranges interpreter services for patients as needed.

• May provide department reception, patient check-in.
• Provides telephone coverage, routing messages accordingly.
• May track insurance verification using multiple systems.
• May maintain lobby area.
• May ensure that patient documentation is complete and is responsible for an insurance or referral work queue.
• Organizes and maintains department records, manuals and patient education materials.
• Participates in completion of patient data reporting requirements and compliance with regulatory standards.
• May create and maintain all training materials for new and current employees.
• May assist physicians with reimbursements/expense reports, physician credentialing, charge capture and medical records.

• Analyzes patient records to determine if outside documents are needed.
• Reviews patient consent forms and ensures they are updated with the patient.
• Contacts document source, obtains records, scans and indexes into the electronic medical record.

1.0 FTE (40-hours per week schedule)

8-hour day shifts

No weekends

Benefit eligible