Turkey Job Openings
5CA
Turkish / English Customer Support Agent
November 27, 2024
As a Customer Support Agent at 5CA, you'll provide customer service for multinational Consumer electronics and E-commerce companies as part of a large international team. You'll be on the front line talking to customers via email, live chat, social media, and phone. You'll be responsible for calmly troubleshooting their issues and helping them out when they need it the most. You'll also undergo assisted training to help you develop and improve your skills to provide the best customer support for our clients and their customers.
About you
- You speak Turkish at an advanced level (C1 minimum) and English at an intermediate level (B2 minimum).
- You are located in Turkey.
- You are interested in E-commerce, consumer electronics, and customer satisfaction
- You are always open to working with new technologies and products
- You are a fast learner, take the initiative and excel at troubleshooting
- You have a dedicated quiet workspace located within your residence
- (Optional) Experience in a Customer service environment is a plus.
Technical requirements
- A minimum internet speed of 10 Mb/s download,10 Mb/s upload with Latency <200 ms, internationally.
- A minimum of 8 GB RAM
- A 64-bit version of Windows 10 or newer
- An Intel Core i5-8260U processor or better/similar.
- An Integrated graphics card.
-
A smartphone usable for two-factor authentication that runs at least:
- Android 8.0 or newer
- Apple i OS 15.0 or newer
What we offer:
- The flexibility to work 100% remotely with no wasted commute time and travel costs
- A position at a fast-paced international company with ambitious gaming, e-commerce, and tech clients
- A casual, diverse, and inclusive culture with people from 80+ countries, speaking 25+ languages - where we celebrate everyone's uniqueness
- Innovative digital tools and comprehensive training, with access to our library of online training courses
- Various learning and career development initiatives throughout the year
- Fun employee engagement activities and participation in 5CA employee-lead communities such as 5CA Connect, Pride, 5CA Gamers, Women of 5CA, to name a few
About 5CA
We are a remote-first CX company working with passionate agents worldwide. Founded in 1998, we represent some of the biggest names in gaming and tech and level up their customer and player experience.
Our community is full of digital natives and gamers that troubleshoot with care for the brands they love, from home, in their languages. We work with people from all cultures and backgrounds and champion diversity and inclusion in all we do.
We are a remote-first CX company working with passionate agents worldwide. Founded in 1998, we represent some of the biggest names in gaming and tech and level up their customer and player experience.
Our community is full of digital natives and gamers that troubleshoot with care for the brands they love, from home, in their languages. We work with people from all cultures and backgrounds and champion diversity and inclusion in all we do.
By sending your application, you understand that your data will be stored in our recruitment database. Your data will be held and used by 5CA primarily for the purposes of considering your application and your suitability for employment with us and will generally be kept for one year, unless we need to keep your data longer.
- As part of this recruitment process, 5CA may conduct a screening activity on your publicly available social media accounts registered on Twitter, Linked-In, Facebook and Instagram. For further details, please refer to our privacy policy.
We regret to inform you that this job opportunity is no longer available as it has expired
New Job Alerts
Mondelēz International
CP&A Manager Gum & Candy, Turkey
Istanbul
December 3, 2024
View Job Description
Garanti BBVA International
On-Site Project Client Relations Support Coordinator...
Maltepe
December 3, 2024
View Job Description
Outlier
AI Training Analyst - Part Time Work From Home
Eskişehir
PART TIME
December 3, 2024
View Job Description
Looking for similar job?
Amazon Turkey Perakende Hizmetleri Limited Sirketi
Carrier Manager, 3PL (Turkish Speaker), TR Marketplace
Istanbul
FULL TIME
November 19, 2024
View Job Description
Amazon Turkey Yonetim Destek Hizmetleri Limited Sirketi
Vendor Consultant Turkish, Amazon Vendor Services
FULL TIME
November 29, 2024
View Job Description
CrowdGen by Appen
Social Media Evaluator (Turkish-Turkey)
CONTRACT
November 25, 2024
View Job Description
American Councils For International Education Actr/accels
Consulting Opportunity: Summer Turkish-Speaking Resident Director
Ankara
November 25, 2024
View Job Description
American Council
Consulting Opportunity: Summer Turkish-Speaking Resident Director
Ankara
November 25, 2024
View Job Description
New Job Alerts
Mondelēz International
CP&A Manager Gum & Candy, Turkey
Istanbul
December 3, 2024
View Job Description
Garanti BBVA International
On-Site Project Client Relations Support Coordinator...
Maltepe
December 3, 2024
View Job Description
Outlier
AI Training Analyst - Part Time Work From Home
Eskişehir
PART TIME
December 3, 2024
View Job Description