Job Advert Summary

We are seeking a highly organized and service-oriented Sales Administrator to act as a key link between managers and customer service representatives located across South Africa. This role is essential for ensuring smooth communication, tracking performance metrics, managing administrative tasks, and keeping all documents and processes in order to meet deadlines effectively.
The ideal candidate will thrive under pressure, excel in multitasking, and demonstrate exceptional communication skills to manage interactions with various stakeholders.

Minimum Requirements

Non-Negotiable Educational Requirements

• Matric Certificate.

Preferred Educational Requirements

• BCOM Degree or Diploma (preferred but not essential).

Non-Negotiable Experience

• Proficiency in the Microsoft Office Suite.
• Experience with Outlook.
• Advanced Excel skills.

Preferred Experience

• Administrative experience, particularly in a support role.
• Exposure to sales processes or a sales environment.

Exposure to/Knowledge Of

• Strong administrative skills, including managing documents and deadlines.
• Service-oriented mindset to support both managers and employees effectively.
• Experience handling communication with managers and agents.

Key Skills

• Pressure Management & Multitasking:
  • Ability to prioritize tasks, manage time effectively, and stay composed under pressure.
• Communication Skills:
  • Exceptional verbal and written communication skills to interact clearly and professionally with all levels of the organization.
• Teamwork:
  • A collaborative approach to working with teams, fostering effective communication and coordination across different locations.

Duties and Responsibilities

Key Responsibilities

• Communication Coordination:
  
  • Serve as the primary link between managers, customer service representatives, and the home office in Centurion.
  • Respond to calls and requests from managers to gather information from employees or the office.
• Employee Tracking & Performance Monitoring:
  
  • Track employees' clock-in and clock-out times.
  • Maintain and report on employee performance statistics to the managers.
• Lease & Document Management:
  
  • Manage lease agreements for relevant offices or resources.
  • Ensure timely delivery of documents to and from managers and other stakeholders.
• Administrative Support:
  
  • Keep managers’ documents organized and up-to-date.
  • Monitor deadlines and ensure they are met, alerting managers as needed.
• General Support for Managers:
  
  • Be available for calls, requests, and urgent tasks from managers.
  • Facilitate seamless communication between managers and the home office or field employees.