South Africa Job Openings
Air Products South Africa (Pty) Ltd
Internal Sales Engineer
Kempton Park
FULL TIME
November 20, 2024
Key Overview and Responsibilities
The Internal Sales Engineer will be responsible for customer service, administration, and sales support-related duties for Specialty Gas Sales products such as BIP, Liquid helium, imported & exported, and customer-owned cylinders.
The key areas of responsibility for this role which include but are not limited to:
- Capturing of sales quotes on JDE 9.1, pro-forma invoices, and sales proposals.
- Raising and capturing MRs on JDE for local customers and outright purchases.
- Responsible for processing sales orders manually and telephonically.
- Raising purchase orders on JDE (OR, OL, OK).
- Forwarding of commercial correspondence to relevant recipients.
- Completion of relevant documentation and correspondence.
- Follow up on routine documentation approval status and customer queries.
- Quoting standard & non-standard gases and current prices on customer’s request.
- Handling queries on imports, exports, stock lists and pricing.
- Responsible for general internal spec sales and general administrative responsibilities.
- Provide support to the Sales Engineers and Sales Manager.
- Calling on existing customers.
- Support regions with import mixtures, equipment and canister inquiries.
Essential Requirements
- Must have a completed Matric/Grade 12 qualification.
- Minimum of 3 years’ experience in sales, customer service and administration.
- Must be customer service-orientated in a commercial environment.
- Proven ability to negotiate at high levels and build strong relationships.
- Must have good organisational & communication skills.
- Must have good administrative skills and excellent attention to detail.
- Proficiency with MS Office packages; and experience on JDE will be advantageous.
- Valid driver’s license with own reliable vehicle.
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