• Manage the achievement of business productivity, quality, manpower targets
• Manage compliance and business risk
• Manage the daily business operations
• Manage and develop the performance of staff
• Resolve escalated operational issues
• Manage budgets
• Allocate worksites or facilities
• Manage changes within the business
• Manage relationships with key stakeholders and clients
• Talent and succession management
• Ensure alignment to Treating Customers Fairly (TCF), in all business practices
• Manager of managers.
• Worksite management and relationship building

• Grade 12
• Degree or a 3 year diploma in Finance/ Marketing/Business Management; or
• The recruit must have obtained a full qualification (120 Credits. at NQF level 4 would be required and NQF level 5 would be advantageous Categories B1 and B2) as per the FSB’s list of recognized qualifications at the point of recruitment.
• Must have RE5
• RE1 is business requirement from the date of appointment

• At least 5 years industry experience of which 3 years should be in management of sales.
• Preference will be given to those with experience in insurance sales within the entry level market.

• Analysing
• Team Management
• Relating and Networking
• Adapting and responding to change
• Coping with Pressure and Setbacs
• Interpersonal sensitivity
• Adhering to principles and values
• Confidence and decisiveness
• Proactivity
• Planning and Organising
• Quality and detail orientation
• Persuading and Influencing
• Achieving personal and work goals and objectives
• Computer Literacy (MS Office)
• Treating Customers Fairly
• Strategic thinking