The HR Officer/Office Administrator oversees various HR and administrative functions. This role requires a thorough understanding of Singapore's Ministry of Manpower (MOM) Employment Act, including expertise in managing work permits and adhering to relevant regulations and procedures. Additionally, the position involves regular reporting to global HR and ensuring compliance with global HR policies. Bilingual proficiency in English and Chinese is required.


Role and Responsibilities:


HR Administration:

• Assist in developing and implementing HR policies and procedures in line with global HR standards.
• Manage employee records and ensure compliance with MOM regulations.
• Coordinate and manage the recruitment process, including job postings, resume screening, interviewing, and onboarding.

Work Permit Management:

• Handle the application, renewal, and cancellation of work permits for foreign workers.
• Ensure compliance with relevant regulations and procedures for work permits and visas.
• Liaise with MOM and other regulatory bodies regarding work permits and employment issues.

Employee Relations:

• Address employee inquiries regarding HR policies, procedures, and benefits.
• Assist in resolving employee relations issues and conflicts.
• Conduct employee orientation sessions and coordinate training programs.

Office Administration:

• Oversee general office operations and ensure a well-organized and efficient office environment.
• Manage office supplies inventory and place orders as needed.
• Coordinate maintenance and repair of office equipment and facilities.
• Handles clients and employee's travel itineraries

Reporting and Compliance:

• Prepare regular reports for global HR on local HR activities and compliance status.
• Ensure adherence to global HR policies and procedures.
• Maintain up-to-date knowledge of Singapore’s employment laws and regulations.

Payroll and Benefits:

• Assist in payroll processing and ensure accurate and timely payment of salaries.
• Manage employee benefits programs, including health insurance, leave management, and other benefits.
• Ensure compliance with statutory requirements related to payroll and benefits.

Skills and Experiences:

• Strong knowledge of HR principles, practices, and procedures.
• Familiarity with MOM regulations and work permit procedures.
• Excellent organizational and administrative skills.
• Strong communication and interpersonal skills.
• Proficiency in HR software and Microsoft Office Suite (Excel, Word, Power Point).

General:

• Committed to a high standard of safety and willing to comply with all safety laws and all the company’s safety policies and rules. Must be willing to report safety violations and potential safety violations to appropriate supervisory or management personnel.
• Perform other duties as assigned.

Qualifications and Education Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 3 years of full time working experience in HR and office administration.
• Experience in handling work permits
• Fluent in Mandarin and English, both written and spoken
• Certificates of HR and Employment Act are required.

Key Competencies:

• Attention to Detail
• Organizational Skills
• Communication
• Compliance Management
• Employee Relations
• Team Collaboration
• Accountability