Benefits

Job Description

As a Customer Service Officer , you’ll be the friendly face and voice of the company, ensuring every customer enjoys a seamless and satisfying experience.


Key Responsibilities :

• Attend to customer inquiries via calls or walk-ins with professionalism and warmth.
• Schedule, reschedule, and send reminders for customer appointments.
• Handle invoicing and cashiering duties, including payments and daily settlement tasks.
• Input data, generate reports, and consolidate information for submission.

Requirements

• Basic proficiency in Microsoft Excel .
• Strong interpersonal and communication skills .
• Customer service-oriented, with a team-player mindset and a positive attitude .
• Prior experience in customer service or an aesthetics-related field is preferred .

Additional Information

• Locations : Bedok Mall, Causeway Point, Century Square, Funan, JCube (Jurong East), Nex, Northway Point.
• Working Hours : Retail hours (shifts) with a 5-day work week.
• Demographics : Preferably with a background in aesthetics.