Provide guidance, coach and coordinate the team (of Insurance accountants, Financial accountants) to become more effective in providing the services to the customer

Provide process guidance, and train the team based on customer’s requirements and various accounting GAAPs (BEGAAP, IFRS (9-17), Solvency 2

Perform day to day accounting tasks, but also monthly and quarterly closings

Manage the task allocation, team performance results, ensuring business continuity during off time of the team (scheduling in advance the vacation/training period, business continuity plan, working attendance)

Develop and implement new ideas for business growth, process optimization, innovation or transfer of new tasks within the team (especially during handover and transition process)

Responsible for the quality management of all process documentation (SOPs, user manuals) elaborated by the team

Act as a bridge between the team and main stakeholders, ensuring that all escalations are attended and resolved in time

Raise customer awareness with focus on growth strategy and conduct discussions for new business

Conduct recruitment process and create job descriptions for new roles

Set the objectives, expectations and development plan for direct reports, and conduct performance reviews

Track team profitability, bonus and salary reviews, and ensure delivery of team administrative task in time

Communicate actively, ensure proactive information in terms of purpose and strategy and guide employees through change initiatives

Other management reporting and responsibilities as per the business needs

• Min. 5 years previous experience in Insurance, Accounting, Finance, Financial Audit or Business Administration
• Knowledge of insurance accounting/financial accounting
• Proven record of coordination and leadership skills
• Proven record of Innovation/ Business Transformation Projects
• Desired experience in SAP system (mainly CAP) and project management tools (e.g. Service Now, MS Dynamics)
• Advanced MS-Office skills (especially Excel and Power Point)
• Fluent in English

Strong organizational, planning and structuring skills

Excellent communication skills, problem solving ability and analytical mindset

Strong presentation skills

Ability to build working relationships in a complex environment

Flexible and able to think outside the box

Self-starter and driven

People and customer oriented