Suvoda is a global clinical trial technology company shaping digital experiences that enable clinical trial sponsor and site professionals to take full command over the inherent logistical complexity behind mission-critical and time-sensitive patient interactions in life-sustaining studies for therapeutic areas such as oncology, central nervous system, and rare disease.

What Makes Suvoda a Great Place to Work?
Here are just a few highlights:

• The flexibility: Suvoda creates the perfect environment for people to integrate their work and life, by offering flexible working hours
• The growth and innovation: As part of a growing team, you'll have lots of opportunities for career development and be exposed to the latest technologies due to our focus on innovation
• The office: Our newly renovated, modern office space is located in the city center and is equipped with comfortable work spaces, collaborative gathering areas and modern technology that easily connects you to all of our global offices
• The benefits: You'll have access to a robust benefits package, meal tickets, a top subscription from Romania's top healthcare provider, a fitness stipend, and competitive salaries with bonus plans
• The industry: By working in clinical trials, you''ll be part of a challenging and rewarding industry that will allow you to develop your skills quickly while doing your part to change the world!

What Should You Expect?
Supporting clinical trials means supporting unique experiments that are inherently complex, high-stakes, and dynamic. It is imperative that Suvoda staff working with clients, end-users, or the systems that client and end-users interact with understand the clinical trial industry, regulations, Suvoda's software products and processes, and especially the specificities of the unique trial in question before taking any actions they may alter the data of the system in question.

Responsibilities:

• Work on a cross-functional project team responsible for the delivery of Interactive Response Technology (IRT) for randomization and drug supply management

• Design the e COA solution to meet the study requirements based on the clinical protocol, the Suvoda proposal/executed work order, and discussions with the client

• Accurately and completely document all requirements in the specification template(s)

• Lead the internal team review of the draft specifications; main point of contact for the internal team for all e COA design related questions throughout the build process

• Lead the client review of the e COA specifications and supporting documents, making any required updates and obtaining both client and internal approval by the agreed upon milestone date

• Responsible for the UAT plan, test scripts, and coordinate all required data setup for client UAT

• Primary point of contact for design questions (internally and externally) during the system build process

• Lead client UAT of the e COA system, tracking any required fixes or updates; work with the project manager to determine timelines for any system updates required

• Support any re-design of the e COA system or implementation of new features in an e COA system during the maintenance period

• Identify and assist with the implementation of process improvements for the services department

• Assist the product team with the design and development of new features by providing feedback based on client requests and project experience

• Attend client meetings and conduct user training sessions

• Assist the customer care team with providing support to system users (as required) via the telephone and email

• Assist with the training of new staff members on the Suvoda product and processes

• Perform other related duties as required

Requirements:

• Bachelor's degree or equivalent experience required
• At least 3-4 years of experience in a similar role and at least 2 years of experience in e COA or related products

• Interpersonal and communication skills

• Time management and organizational skills

• Analytical and systematic thinking ability

• Creative problem solving

• Ability to understand technical details and translate them to non-technical users

• Attention to detail

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