NMS Philippines

Text Chat Operator - (Full time office-based)

Baguio

FULL TIME

November 30, 2024

As a Text Chat Operator, you will engage with subscribers professionally, providing personalized experiences that meet their needs. Your daily tasks include responding to messages and building strong online relationships for prolonged, active, and enjoyable website engagement. Your primary goal is to foster satisfaction, interconnectedness, and a sense of belonging among subscribers.
Job Requirements:
  • Exceptional oral and written communication skills in English, demonstrating creativity and adaptability.
  • Proficient typist with a minimum typing speed of 45 words per minute.
  • Strong multitasking and prioritization abilities for efficient subscriber support.
  • Demonstrates flexibility and confidently engages in conversations of any nature.
  • Thrives independently and collaboratively as a valuable team member.
  • Open to flexible and shifting schedules, accommodating changing work hours.
Duties and Responsibilities:
  • Respond to subscribers' messages and engage in conversations in a timely, professional, and engaging manner.
  • Utilize creative communication skills to provide a personalized and fun experience for the subscribers.
  • Adhere to company and client policies and guidelines.
  • Keep detailed records of subscribers' interactions and any issues that may arise.
  • Meet daily and weekly targets for chat interactions.
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php12,000.00 - Php18,000.00 per month
Benefits:
  • On-site parking
  • Paid training
  • Promotion to permanent employee
  • Staff meals provided
  • Transportation service provided
Schedule:
  • 8 hour shift
  • Afternoon shift
  • Day shift
  • Early shift
  • Evening shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Rotational shift
  • Shift system
  • Weekends
Supplemental Pay:
  • Commission pay
Ability to commute/relocate:
  • Baguio, Benguet: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
  • This is an urgent position, when are you available to start?
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