Unient

Branch Head - Australian Education Consultancy - Day Shift

Makati City

CONTRACT

November 29, 2024

We are looking for a dynamic leader who is passionate about education and operational excellence. This role is critical to setting up operational systems, driving business growth, handling team and ensuring a seamless student experience.
KEY RESPONSIBILITIES:
  • Establish and implement operational systems and business processes for the Philippines branch.
  • Provide visionary leadership to ensure the branch's success and growth.
  • Conduct one-on-one counselling sessions with students, helping them navigate educational options and career pathways.
  • Assist students in setting academic goals and creating personalized education plans.
  • Engage with students and parents to address concerns, explain educational processes, and guide them through education tracks.
  • Conduct informational sessions to improve understanding of the Australian education system and available opportunities.
  • Guide students through application processes for institutions, scholarships, and academic programs, offering constructive feedback.
  • Identify gaps in team operations and implement solutions to ensure customer satisfaction and retention.
  • Lead the team to deliver excellent service, creating a positive and supportive environment for students and parents.
  • Execute B2C and B2B strategies developed by regional head to enhance profitability.
  • Collaborate with the Marketing Team to create and implement effective sales and marketing plans.
  • Plan and organize events such as seminars, promotions, and outreach activities to boost the branch's visibility.
  • Act as the primary point of contact for clients in the Philippines, addressing queries and resolving issues.
  • Build and maintain strong relationships with clients, educational institutions, and other stakeholders
  • Maintain accurate records of student interactions, counselling sessions, and progress using a CRM system.
  • Generate reports on student outcomes and operational trends for informed decision-making.
  • Prepare and manage the branch budget, ensuring financial sustainability and resource optimization.
  • Responsible for meeting branch targets.
  • Ensure compliance with local regulations and industry standards in educational counselling.
  • Collaborate with internal teams to ensure seamless operations and provide regular updates.
  • Prepare and submit required reports and documentation
QUALIFICATIONS:
  • Bachelor's degree in business administration, Education Management, or a related field.
  • Proven leadership experience in education consultancy, student counselling, or a similar industry.
  • With experience of same industry of 3-4 years.
BENEFITS:
  • Remuneration commensurate with experience
  • Health Insurance
  • Leave benefits
  • Travel Allowance after 3 months
Job Type: Temporary
Contract length: 12 months

Schedule:
  • 8 hour shift
  • Day shift
Application Question(s):
  • How many years' experience do you have as a Head of Branch?
  • How many years' experience do you have as a relationship manager?
  • How many years of people management experience do you have?
  • How many years' experience do you have as an Education Consultant?
  • How many years' experience do you have as a Sales Role?
  • How much notice are you required to give your current employer?
Expected Start Date: 12/09/2024
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