Outsource Nigeria

Telesales / Customer Service Representative

Lagos

FULL TIME

November 20, 2024


  • Manage large amounts of incoming and outgoing phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts, and file documents.
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Follow communication procedures, guidelines, and policies.
  • Take the extra mile to engage customers.
Salary
N100,000 Monthly.

Method of Application
Interested and qualified candidates should send their CVs to: jobs@outsourcenigeria.com using the Job Position as the subject of the mail.


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