Nigeria Job Openings
Konga Online Nigeria Ltd
Exchange Centre Supervisor
Abuja
FULL TIME
November 27, 2024
Key Responsibilities
- Ensure adherence to process when receiving shipment in and out of Exchange centre and proprietary locations.
- Ensure all escalations damage, wet, broken, missing goods/items are escalated to appropriate parties and resolved within 72hours
- Ensure proper documentations of all shipments
- Follow up on all shipments to ensure timely arrival to Partner locations for last mile deliveries.
- Ensure shipment sent and received at the partner locations are scanned in via Mercury.
- Ensure proper demarcations and management of space within the Exchange centre.
- Ensure counts done are confirmed by the security personal on ground and the driver bring in and taking out shipments.
- Ensure proper maintenance of all assets.
- Enforce housekeeping against both vehicles and locations.
- Ensure timely updates are done by Inventory officer, drivers and dispatch riders.
- Ensure adherence to SLA (Service level Agreement) timeline.
- Constantly check package exception reports on daily basis and ensure they are cleared within 24hours.
- Ensure drivers and dispatch deliver/drops off shipments on time and appropriate updates are done.
- Comply too in-house safety and security rules.
- Ensure safe practice at all times.
- Ensure proper housekeeping at all times.
- Perform ad-hoc tasks as assigned by supervisors/superiors in support of operations when necessary.
- B.Sc. / HND in a relevant course
- Minimum of 2 years experience in Inventory Management
- Problem analysis and problem-solving skills
- Knowledge of customer service principles and practices
- Knowledge of MS suite and other relevant computer applications
- Organisation skills
- Logistics management experience
- Time & resource management skill
- Safety conscious
- Interpersonal skills
- Ability to work as part of a team
- Ability to manage people
- Good communications skills – verbal and written
Pay: ₦80,000.00 - ₦100,000.00 per month
Application Deadline: 06/12/2024
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