Resource Intermediaries Limited

Customer Service / Sales Officer

Lagos

FULL TIME

November 18, 2024

Resource Intermediaries Limited (RIL) is a company registered in Nigeria to engage in outsourcing services. We focus on three key areas; Human Resource Management, People Placement and Learning & Development.
We are recruiting to fill the position below:
Job Position: Customer Service / Sales Officer
Job Location: Ogba, Lagos
Employment Type: Full-time
Work Mode: Hybrid (3 days in-office, 3 days remote)
Hours: 8am - 5pm

About the Role


  • We are seeking a highly motivated and intelligent Customer Service/Sales Officer to join our dynamic team.
  • In this role, you will be responsible for providing exceptional customer service, acquiring new customers, and retaining existing ones.
Key Responsibilities
  • Provide excellent customer service, addressing customer inquiries and resolving issues promptly.
  • Actively seek out new business opportunities and close sales deals.
  • Maintain strong relationships with existing customers to ensure long-term loyalty.
  • Utilize CRM software to manage and track customer interactions and sales pipelines.
  • Stay up-to-date with product knowledge and industry trends.
  • Achieve sales targets and KPIs.
  • Contribute to team efforts and collaborate with colleagues to achieve shared goals.
Required Qualifications and Skills
  • Interested candidates should possess a Bachelor`s Degree / HND in any relevant field.
  • Exceptional communication and interpersonal skills.
  • Strong customer-centric mindset.
  • Proven sales and customer service experience.
  • Excellent time management and organizational skills.
  • Problem-solving and decision-making abilities.
  • Proficient in Microsoft Office Suite.
  • Strong work ethic and a positive attitude.
Salary
N100,000 - N120,000 monthly.

Method of Application
Interested and qualified candidates should send their CV to: asunday@resourceintermediaries.org using the Job Position and location as the subject of the mail.


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