AccessAir

Concierge

Marrakech

FULL TIME

November 23, 2024

Access Air is launching its activities in Morocco, based in Marrakesh and looking for talents in severals fields :
- Sales Manager to develop portfolio
- Accounting Manager with 5 years experiences minimum
- Operational Executants with a very high level of exigence
- Concierge Manager with experiences
- Data Analyst & SEO Specialist
PLz send us your resume if you want to be part of this new challenge.
Tasks as follow :
- Develop the customer portfolio through acquiring new customers for charter and
concierge activities
- Retain existing customers and implement actions to increase turnover with these
customers of the Company
- Ensure the management of the Company's customers with very high level of exigence
- Ensure the A to Z process of customer booking from request to invoicing
-Take responsibility for one or more cross-functional missions
- Execute prospecting actions using appropriate techniques (phoning, mailing, participation in events, physical meetings, social networks, etc.)
- Manage your customer portfolio by collecting and structuring information about them, then use it in a relevant way to retain them
- Process all incoming requests quickly, rigorously and efficiently while respecting the Company's values and processes
- Use professional tools to guarantee a very high level of services and customer satisfaction
- Ensure the reception of customers/passengers if departure/arrival is from available airport
- Maintain contact with the customer after their return to collect their feedback
- Communicate invoicing elements to accounting.
- Manage customer requests with or without theft and search for suppliers to
satisfy customers
- Achieve revenue targets
Type d'emploi : Temps plein
Rémunération : 500,00DH à 900,00DH par mois
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