Hong Kong Job Openings

Madison Pearl Executive Search Limited (Hong Kong)

Technical Support Engineer -Global MNC

Quarry Bay

FULL TIME

November 29, 2024

Our client is a global multinational corporation that specializes in digital automation and energy management. They are seeking for a Technical Support Engineer to join their dynamic team.
Job Responsibilities
  • You will be handling Hotline support for technical inquiries in a professional manners
  • Handle goods returns process
  • Support, analyze, and solve technical enquiries & problems for internal/external parties
  • Maintain strong working relationships with internal teams such as Sales, Engineering, Service, Marketing etc.
  • Manage cases via BFO systems
Requirements:
  • Higher Diploma or above in Electrical Engineering
  • 1 year of working experience is preferred. Fresh graduate will also be considered.
  • Good communication skills & good telephone manner
  • Customer-oriented & self-motivated and a good team player
  • Product knowledge of ACB, MCCB, PLC or BMS
  • Good command in English, Cantonese & Mandarin
  • Good PC skills including Word, Excel, Power Point
Job Types: Full-time, Permanent
Pay: $24,900.00 - $31,539.90 per month
Benefits:
  • Dental insurance
  • Medical Insurance
  • Opportunities for promotion
  • Professional development
Schedule:
  • Monday to Friday
Supplemental Pay:
  • 13th month salary
Experience:
  • handling customer inquiries or complaints?: 1 year (Required)
  • electrical engineering knowledge/: 1 year (Required)
Language:
  • Do you speak Cantonese and English? (Required)
Expected Start Date: 09/12/2024
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