GentleWay

Nederlandstalige Klantenservice -Dutch Customer Care - XIAOMI - Mon-Fri - Athens-Neos Kosmos - 03.01

Athens

FULL TIME

December 3, 2024

We are looking for a Dutch-Speaking Customer Support Specialist for Xiaomi!
Project Description:
  • Start date: 03.01
  • Work in Athens and enjoy a work-life balance with our schedule: Monday to Friday and weekends off!
  • You can earn money all year long - it's a constant opportunity!
  • 100 % online recruitment & hiring process
Client:
Our client is a leading global technology company known for its innovative and high-quality products.
Founded in 2010, Xiaomi specializes in smartphones, smart devices, and internet-based services, aiming to make cutting-edge technology accessible to everyone.
With a presence in over 100 countries, Xiaomi continues to shape the future of tech through innovation and user-centered design.
Your responsabilities:
  • Handle incoming calls, chats, messages, and emails from Dutch-speaking clients.
  • Understand customer needs and provide effective solutions.
  • Build trust through clear and professional communication.
  • Provide accurate information using appropriate tools.
  • Maintain records of interactions and update customer accounts.
  • Meet performance targets and follow company guidelines.
Our expectations:
  • You speak Dutch in proficiency
  • Intermediate English level (at least B2)
  • You already live in Athens or willing to relocate there
  • Ability to communicate clearly and effectively
General Details:
  • Start date: 03.01
  • Working schedule: Monday - Friday: 08:00-19:00 (8h/day, 5 days/ week)
  • Weekends are always free!
  • Full time, fixed-term Greek employment contract in accordance with Greek labor law
  • Work in our modern office in Athens - Neos Kosmos
  • Private life & health insurance effective from day 1 of employment (including eyecare and dental care)
  • Free use of the corporate gym and other wellbeing activities
  • Full relocation support (flight ticket to Athens, 2 weeks accommodation, and transport).
Competetive Salary and remuneration system:
  • Monthly base salary: 1450€ gross
  • Additional performance bonus: Up to 145€ gross/month
  • Biannual extra salaries (+2900€ gross annually)
  • Daily meal voucher via "Up Hellas Mastercard"
Apply today and Change your career with Gentle Way! - start your journey in Athens with a global leader in customer service!
Include a valid e-mail address and telephone number in your CV and the recruitment process can start smoothly!
*By applying for this job offer, you agree for consent to the processing of your personal data and sharing it with the client proposing this job offer.
Soort dienstverband: Fulltime
Salaris: 1.691,00€ - 1.800,00€ per maand
Screeningsvragen:
  • Your email and phone number are mandatory to proceed your application in this recruitment, please leave it here:
  • Have you ever worked at Concentrix/Webhelp in Greece or were you in the recruitment process with them? If so, please leave a comment here:
  • Are you ready to work in our office in Athens - Neos Kosmos?
  • This offer is related to our customer Concentrix + Webhelp. Is it okay for you to continue with your application?
  • Your current location (city)
  • When is the closest and most suitable date to start for you?
Taal:
  • Nederlands min C2 (Vereist)
  • Engels min B1 (Vereist)
Verwachte startdatum: 03-01-2025
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